We're always on the lookout for a special group of people - collaborative, dedicated, fun, self-starters who take initiative and are willing to learn. Our team provides quality business solutions to our clients - simply, professionally and promptly.
Our Ideal Team Members:
- are insanely committed to customer-service
- are accurate
- are efficient
- are quick
- take initiative
- pleasant to work with
- understand Internet Marketing
- are willing to give time to clients
- are self-starters
- love to learn
- don't tell me it "can't be done" - they figure out how to do it
- are collaborative
- are dedicated
- are fun
- are committed to excellence
- can intuitively decipher what the client is asking for
If this sounds like you, read on!
Peggy Murrah & Associates was built on fast, efficient and professional customer service. Customer service is what it's ALL about.
PM&A's mission is to provide full-service, virtual support to small businesses so that they may focus on the revenue-producing activities they most enjoy to grow their business.
We value professionalism, fun, excellence and speed. We incorporate this in everything we do to support and delight our clients.
Our main services include:
- website design
- website maintenance
- virtual administrative assistance
- search engine optimization
- shopping cart solutions
- copywriting
- bookkeeping
- membership program management services
- business coaching
Preferred Skills/ Software/ Services:
- Dreamweaver
- Photoshop
- 1ShoppingCart
- Aweber
- Constant Contact
- Audio Generator/ Audio Acrobat
- Ask Campaigns
- Word Press
- Typepad
- Moodle/ MemberGate/ Amember
Understanding that no one incorporates all these skills, we utilize a team approach so that each member may focus on tasks relating to his or her personal strengths. This ensures excellence for the client and motivation and excitement to 'come to work' for the team member.
Here's a partial breakdown of the skills we're looking for:
Administrative Services
- Word processing
- Proofing/Editing
- Data Processing
- Database Management
- Telephone Answering/ Voice Mail Retrieving/ Call Return
- Email Management
- Spreadsheet Design & Update
- Power Point Presentations
- Business Letters & Correspondence
- Calendar Management
- Appointment Scheduling
- Create Business Forms
- Data Processing from Hard Copy to Digital
- Document/ File Conversion
- Place Orders/ Fulfillment
- Envelope Stuffing & Mailing
- Create Manuals
- Computer Literacy Assistance
- Transcription
- Internet Topic Research
- Report Preparation
Customer Relationship Management
- Reminder Service
- Send Birthday Cards/ Holiday Greetings/ Congratulations
- Contact Management
- Customer Support Service
- Customer Satisfaction Surveys
- Email Follow-Up
Sales & Marketing Support
- Corporate Identity/ Logos/ Letterhead
- Power Point Presentations
- Desktop Publishing
- Sales, Business & Technical Writing
- Literature Fulfillment
- Sample Tracking & Follow-Up
- Call Reports
- Market Research
- Competitive Intelligence
- Lead Follow-Up
- Product Fulfillment
- Customer Support
Meeting & Event Planning
- Lodging & Travel Arrangements
- Rental Car Arrangements
- Arrange Speakers
- Event Catering
- Handle Online Registration/ RSVP
- Coordinate & Management
- Prepare Literature
- Meeting Arrangements
- Secure A/V Equipment
- Workshop/ Seminar Registrations
- Internet/ Web Conference Rooms/ Online Meetings
- Teleconference or Training
Speakers Package
- Topic Research
- Locate Appropriate Speaking Venues
- PR Kit Assembly
- Send Follow-Up Materials
- Information Management
Website Management
- Maintenance & Updates
- Shopping Cart Setup & Maintenance (especially 1ShoppingCart.com)
- Autoresponders
- Newsletters
- Advertising/Promotional Tracking
- Affiliate Program Management
- Merchant Account / PayPal Integration
- AdSense Integration
- Domain Registration
- Website Hosting
- FTP Transfer
- Audio/ Video additions
- Interactive Forms
- Assessments
- Forums/ Bulletin Boards
- Moodle
- Blog Posting & Maintenance
- Camtasia Recordings
Online Marketing
- Search Engine Optimization
- Traffic Generation
- Article Submission
- Blog & Ping
- Google AdWords Campaigns
- Overture & Yahoo Campaigns
- Joint Ventures
- Link Programs
- Advertising
- Viral Marketing Strategies
- Networking Research
- Discussion Forums
- Email Promotions (Spam will not be tolerated)
- Affiliate Program Management
Still interested?
Why should you consider joining us?
- You'll get great clients - we only work with the awesome ones
- You'll stay on top of VA News with our Business Development training
- You'll learn new skills - if you have an interest in a particular area, let us know!
- You'll be part of a network - both for Peggy Murrah & Associates and your own personal clients
On the other hand, this might not be for you if:
- You're not comfortable working with professionals who know exactly what they want
- You have trouble meeting deadlines
- You are not flexible
- You don't know how to find answers to questions
- You don't take directions well
* All of our team members are Independent Contractors. There is no guarantee of number of hours per week.
If you are interested in joining our team, please fill out the form below. It's painless.
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