Is Yahoo! Having a Melt-down?

I use Yahoo! mail – my main email is a yahoo account, all of my domain-based email accounts are routed to Yahoo!, along with my email accounts I have through my clients’ businesses.

And Yahoo! is down.

Yesterday morning, a bright red error message appeared on my screen:

 

Unusual Activity Detected

To protect you, your account has been suspended from sending, saving, and receiving mail for up to 48 hours

I panicked. I can’t be without email for 48 hours – I run my business through my email account! So after searching through the site for almost 15 minutes, I found a phone number. Not one for customer support, but one for copyright issues. At this point, any number would do.

Finally connected with someone who theoretically could help, she told me she was sorry for the inconvenience and I would just have to wait until my email was back up.

Huh??

So I called back. This woman was much more helpful and explained that there was a bug in the Yahoo system and it had been there since Sunday. The engineers were aware of it and were working on it (remember, this was Tuesday). Evidently it is a roaming bug and hit different accounts at different times. Relieved that this was not an issue with my particular account, I prepared to be patient and work around my yahoo account as much as I could yesterday.

My fabulous assistant Sandy, who is more of a night owl than me, IM’d at 4 this morning and said “Yaaa Hooo! Yahoo is back up!”

And it was – for a few hours. Now I have that bright red message on my screen again:

 

Unusual Activity Detected

To protect you, your account has been suspended from sending, saving, and receiving mail for up to 48 hours

Anyone else having trouble?

6 Responses to “Is Yahoo! Having a Melt-down?”  

  1. 1 Sean Marler

    GMail: the only way to roll.

    I’ve got a couple Google Apps (at my domain) email accounts too. Flawless. Seriously.

    You must not have received the memo.

    GMail Rocks

    Everything else… well… not so much.

  2. 2 Murray

    I have to agree with Sean. I wasn’t having your problem.
    I was just having periodic screen freezes with Yahoo mail – especially since they have forced their new Beta Mail on me. All of my important mail now goes thrugh gmail. Try it and you will also see less junk.

  3. 3 George Hari

    Yup, I have the some problems sometime. There is nothing we can do, just wait. The engineers at Yahoo are not working on it, as they don’t give a damn about the free accounts’ customers. I don’t recommend Gmail either. Apart from the very bad interface, they have some security issues too.

  4. 4 Tom Bianco

    There right Gmail all the way.

  5. 5 Karol

    It’s strange that someone who know so much about internet marketing uses free email accounts to run a business… Even Google is known for terminating accounts out of nothing with no reasonable reason. You should have your own server, at least on a VPS so you can point your emails to your own name servers and don’t depend on anyone anymore.

  6. 6 pmurrah

    Hi Karol,

    You’re absolutely right – my dilemma was having the ability to give my assistant access as well. If you’ll read my later post, I have moved to a business service that provides the flexibility I need.

    Cheers,
    Peggy

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